Vetsource

Vetsource is located at 711 Gibson Blvd Suite A-1, Harrisburg, PA 17104, and focuses on veterinary pharmacy fulfillment and related support services for dogs and cats. It offers prescription processing, home delivery for pet medications and other products, and practice-facing digital tools such as prescription management and client engagement features. It does not advertise in-house emergency or out-of-hours urgent care services.

Services

•Veterinary pharmacy fulfillment through licensed pharmacies
•Prescription management platform, including digital scripting and prescription approvals/denials/alternatives
•Home delivery for pet medications, nutrition, and over-the-counter products
•Practice-branded online store setup and management
•Pharmacist clinical review and veterinarian consultation services
•Client engagement platform (Vet2Pet) with chat/texting, reminders, appointment requests, virtual payment, and visit tracking
•Veterinary business intelligence/reporting tools (Data Services / VetSuccess) and Veterinary Industry Tracker analytics
•Continuing education courses in veterinary pharmacy (accredited)
•Payment/merchant services support for online store transactions
•Species treated: dogs and cats
•Support hours listed in Pacific Time for Prescription Management, Vet2Pet, Data Services, and pet owner care

Pricing

No published pricing information is currently available.

People

Leadership listed includes Andrew Bane (Chief Executive Officer), Sara Barstow (Chief Operating Officer), Erin Moloney (Chief Financial Officer), Asa Pogrelis (Chief Revenue Officer), Sunil Srivastava (Chief Technology Officer), and Yili Malech (Vice President of Pharmacy Operations). Two staff members mentioned by name in a review are Jessica and assistant pharmacist Jen.

Reviews

Google reviews list a 2.8/5 rating from 12 reviews. Recent comments include complaints about slow prescription approval/processing timelines, shipping speed and carrier choices, and difficulty using the ordering system (including handling multiple pets and written prescriptions). A contrasting review describes helpful phone support and education from staff when resolving a customer issue.

Reviews for Vetsource

Note: Showing the 5 most recent Google reviews out of 12 we track in total. Recent reviews may not be representative of overall sentiment.

Tonya Leger

4 months ago

JAY MC

5 months ago

I always use Chewy for my pets no issues fast reliable service. I am very happy with the care my dogs have received from Banfield over the last 17 years. Its because of my satisfaction I chose to fill a prescription for my old Beagle to help her arthritis in her hind legs with Vetsource on the Banfield app. You would think Banfield affiliated with Vetsource should be easy filling the script and ship out in 24 to 48 hrs. It has been the complete opposite. If your pet needs pain medication or life saving I would not order through Vetsource. I placed the order online on app March 13th. I had to call Banfield several times to understand why the Dr. had not approved the script. I was told it takes an average 48 hrs to 72 hrs for the script to get from online to the Banfield for the doctor to approve. Then it was the weekend. It wasn't approved until Wednesday March 18th. Meanwhile my dog is in pain and suffering. To make it worse Vetsource shipped the prescription the cheapest way from Texas to New Jersey by usps postal service. Are you serious 😐 Again not shipped by FedEx or Ups but the postal service. By tracking it isn't expected to arrive Monday March 23rd before 9pm. Vetsource is absolutely trash. Do not trust in them for your pets health and well-being.

Cam Hardin

5 months ago

I, after much difficulty with the website, placed a large order for my five dogs, including Simparica Trio for all of them, fluoxetine, clonidine, and prednisone. The order totalled $771. Several days later (I had to mail in the prescriptions), they emailed me and said that they couldn't hold the three prescriptions for the dogs in the same weight class for the Simparica Trio (I have three that are in the 11.1-22 pound weight range, and two that are in the 44.1-88 pound weight range), because I couldn't select more than one dog as receiving that prescription, which is ridiculous. They wouldn't place written prescriptions on hold (only for 2 weeks, after which they are destroyed). When I called, the order had already been placed and was being sent, so I couldn't cancel, and they could only send back three of the written prescriptions. They also don't sell Simparica Trio as individual pills for the smaller weight range, which is expensive and frustrating. Now I have to transfer everything to another pharmacy, as I'm not filling some of my prescriptions there and others elsewhere. I have five dogs and three fosters. Absolutely ridiculous ordering system and process. I would never use VetSource again, and intend to let Costco know why (I ordered through their recommendation).

Nancy Brock

9 months ago

I've had Vetsource pharmacy for many years for Revolution flea, tick and heartworm prevention I had to call for help and I'm so overwhelmed with the dileginst that Jessica and assistant pharmacist Jen bestowed to me for an issue they both help me solve issue not on Vetsource side but my own, thay both educated me, I hope the company knows what great teammate's they are helping customers, thank you Jessica and Jen

JoAnn Watz

1 year ago

Vetsource – Vets in Harrisburg

Clinic Overview

Services

Pricing

People

Reviews

Contact

Location

Animals Treated at Vetsource

Animals We Treat

Companion Animals

Pricing at Vetsource

Other Services

Opening Hours – Vetsource

Opening Hours

Hours

Reviews for Vetsource

Tonya Leger

JAY MC

Cam Hardin

Nancy Brock

JoAnn Watz

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